Financial Incentives and Job Satisfaction among Employees in Selected Fast-Food Restaurants in Edo State, South-South Nigeria

Document Type : Research Paper

Authors

1 Department of Business Administration, Ambrose Alli University, Ekpoma, Edo State, Nigeria

2 Department of Banking & Finance, School of Financial Studies, Auchi Polytechnic, Auchi Edo State, Nigeria

Abstract

This study is on financial incentives and job satisfaction among employees in selected fast-food restaurants in Edo-State, South-South Nigeria. The study specifically aimed to determine the impact of bonuses and commissions on job satisfaction. Relevant conceptual, theoretical, and empirical literature were examined. The study was anchored on Vroom’s Expectancy Theory of motivation (1960) and Herzberg’s two-factor theory of work motivation (1959). The population consisted of 122 employees of the seven selected fast-food restaurants in Edo State Nigeria. The Sample size was determined using the Census method. The main research instrument was a questionnaire and two hypotheses formulated were tested using correlation and regression analysis. The study revealed that bonuses and commissions have a significant impact on employees’ job satisfaction in fast-food restaurants in Edo State, Nigeria. The study concluded that employees in fast-food restaurants in Edo State recognized financial incentives as a major source of their job satisfaction. The study recommended that organizations should use positive reinforcement methods while maintaining expected intrinsic factors to maximize workers’ job satisfaction.

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