An Empirical Study about Why Dissatisfaction Arises Among the Employees and What It Consequences: Bangladesh Perspective

Document Type: Research Paper


Department of Management School of Business Bangladesh University of Business and Technology, Dhaka, Bangladesh


This article aimed at identifying the rate of dissatisfied employees who had  left  their previous jobs and the main factors which caused their dissatisfaction. In order to collect data for this study a well-structured questionnaire was distributed to 150 employees of different private and public organizations in Bangladesh who already left their previous jobs and  142 usable responses were received (drop-out rate: 5.33 percent). The results showed that 34 percent of the employees dissatisfied with their previous jobs; 53 percent were  relatively dissatisfied (a situation in which employees are not directly dissatisfied with the current jobs but search for better opportunities) and some of them were found neither satisfied nor dissatisfied but left  the previous jobs because of availability of jobs in the market.  The most important factors which caused the employee dissatisfaction were work hours & supervisors, security of income (future) and working environment & administration. A final conclusion was drawn the organizations experience excessive rate of job turnover majority of them can be reduced considering the above factors.


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