Quality of Work Life and Ego-Strength as a Predictor of Organizational Commitment: A Study of Managerial Personnel

Document Type: Research Paper

Authors

1 Department of Humanities and Social Science, National Institute of Technology, Odisha, India

2 Department of Psychology, Aligarh Muslim University, Aligarh, India

Abstract

The present research intends to understand the influence of manager’s perception of quality of work life and Ego-Strength on their Organizational commitment. The study was carried out in different private and public organizations located in Delhi. Data were collected from 300 managers. Analysis of the data was done using stepwise multiple regression analysis and t-test. Results revealed that only Quality of work life has predicted Organizational Commitment in both the measured groups of managers. Results further revealed significant difference between managers of private and public undertakings on all the measured variables. The findings imply that the organizations in both the sectors need to understand and manage managers’ Ego-Strength and provide them with suitable interpersonal atmosphere to strengthen their ego so that their level of Organizational commitment could be enhanced. Results are explained in the light of present scenario in existing private and public undertakings.

Keywords


Allen, N. J. and Meyer, J. P. (1990). The Measurement and Antecedents of Affective, Continuance, and Normative Commitment to the Organization. Journal of Occupational Psychology. 63 (1), 1-18
Balaji, C. (1985). Organizational Commitment and Human Resource Management: A Study of Managers in Cooperatives, Indian Institute of Management Ahmedabad, Ahmedabad.
Cohen, A. (2003). Multiple Commitments in the Workplace: An Integrative Approach, Mahwah, NJ: Erlbaum.
Costello, J. M. and Sang, I. M. (1974). Needs Fulfillment and Job Satisfaction of Professionals. Public Personnel Management. 3 (5), 454-461
Cunningham, J. B. and Eberle, T. (1990). A Guide to Job Enrichment and Redesign. Personnel. 67 (2), 56-61
Daud, N. (2010). Investigating the Relationship between Quality of Work Life and Organizational Commitment amongest Employees in Malaysian Firms. International Journal of Business and Management. 5 (10), 75-82
Davis, L. E. (1972). Paper Presented at International Conference, New York: Arden House, Harriman, September. , 25-29
Dinesh, B. (2006). Cultural Congruity, Cultural Identity and Migration, Section of Cultural Psychiatry, Institute of Psychiatry, London: Kings College.
Donaldson, S. I., Sussman, S., Dent, C. W., Sevesson, H. H. and Stoddard, J. L. (1999). Health Behavior, Quality of Work Life and Organizational Effectiveness in the Lumber Industry. Health Education Behavior. 26 (4), 579-591
Erikson, E. H. (1964). Insight and Responsibility, New York: Norton.
Erikson, E. H. (1965). Youth: Fidelity and Diversity, Daedalus. 91 (1), 5-27
Finegold, D., Mohrman, S. and Spreitzer, G. M. (2002). Age Effects on the Predictors of Technical Workers’ Commitment and Willingness to Turnover. Journal of Organizational Behavior. 23 (5), 655-674
Hartenstein, A. and Huddleston, F. K. (1984). Values: The Cornerstone of QWL. Training and Development Journal. 38 (10), 65-67
Hasan, Q. (1974). Ego-Strength Scale, Manual for Ego-Strength Scale, Varanasi, Rupa Psychological Centre.
Havlovic, S. J. (1991). Quality of Work Life and Human Resource Outcomes. Industrial Relations: A Journal of Economy and Society,. 30 (3), 469-479
Huang, T. C., Lawler, J. and Lei, C. Y. (2007). The Effects of Quality of Work Life on Commitment and Turnover Intention. Society Behavior and Personality: An International Journal. 35 (6), 735-750
Johnson, P. and Marcrum, R. H. (1968). Perceived Deficiencies in Individual Need Fulfillment Career Army Officers. Journal of Applied Psychology. 52 (6), 457-461
Kanter, R. M. (1968). Commitment and Social Organization: A Study of Commitment Mechanism in Utopian Countries. American Sociological Review. 33, 499-517
Kim, M. and Hunter, J. (1993). Attitude-Behavior Relations: A Meta-Analysis of Attitudinal Relevance and Topic. Journal of Communication. 43 (1), 101-142
Mathieu, J. E. and Zajac, D. M. (1990). A Review and Meta-Analysis of the Antecedents, Correlates, and Consequences of Organizational Commitment. Psychological Bulletin. 108 (2), 171-194
Maume, D. J. (2006). Gender Differences in Taking Vacation Time. Work and Occupations. 33 (2), 161-190
May, B. E. and Lau, R. S. M. (1999). Longitudinal Study of Quality of Work Life and Business Performance. South Dekota Business Review. 58 (2), 556-568
Meyer, J. and Allen, N. (1997). Commitment in the Workplace, Thousand Oaks, CA: SAGE Publications.
Morrow, P. C. and McElroy, J. C. (1993). Introduction: Understanding and Managing Loyalty is a Multi-Commitment World. Journal of Business Research. 26 (1), 1-2
Mosby’s Medical Dictionary (2009). 8 th ed., Elsevier. Mowday, R. T., Porter, L. W. and Steers, R. M (1982). Employee Organization Linkages: The Psychology of Commitment, Absenteeism, and Turnover, New York: Academic Press.
Mowday, R. T., Porter, L. W. and Steers, R. M. (1982). Employee Organization Linkages: The Psychology of Commitment, Absenteeism, and Turnover, New York: Academic Press.
O'Reilly, C. A. I. and Chatman, J. (1986). Organizational Commitment and Psychological Attachment: The Effects of Compliance, Identification, and Internalization on Pro-Social Behavior. Journal of Applied Psychology. 71 (3), 492-499
Paul, A. K. and Anantharaman, R. N. (2004). Influence of HRM Practices on Organizational Commitment: A Study among Software Professionals in India. Human Resource Development Quarterly. 15 (1), 77-88
Pestonjee, D. M. Singh A. P. and Singh Y. K. (2010). Ego-Strength as a Moderator Variable of the Job Performance-Job Satisfaction Relationship. IIMA Working Papers, Indian Institute of Management Ahmedabad, Research and Publication Department.
Porter, L. W., Steers, R. M., Mowday, R. T. and Boulian, P. (1974). Organizational Commitment, Job Satisfaction and Turnover among Psychiatric Technicians. Journal of Applied Psychology. 59 (5), 603-609
Pradyumana, K. (1998). Factors Influencing Commitment of Key Individuals towards and Organizational Transformation, Indian Institute of Management Ahmedabad, Ahmedabad..
Radja, J., Tawe, A., Rijal, S. and Tiro, M. A. (2013). Effect Quality of Work Life and Organizational Commitment towards Work Satisfaction in Increasing Public Service Performance (A Study of License of Founding Building Service in Makassar City). Public Policy and Administration Research. 3 (12), 38-45
Rhinehard, B. and Dewolf (1969). Comparative Study of Need Satisfaction in Government and Business Hierarchies. Journal of Applied Psychology. 53 (3), 230-235
Samad, S. (2007). Assessing the Effects of Job Satisfaction and Psychological Contract on Organizational Commitment among Employees in Malaysian SMEs, the 4th SMEs IN A Global Economy Conferenc.
Shawkat, S. and Ansari, S. A. (2001). Organizational Commitment Scale, Aligarh Muslim University, Aligarh, India.
Singh, A. P. and Singh, B. (1992). Stress and Strain Among Indian Middle Managers. Indian Journal of Industrial Relations. 28 (1), 71-84
Steers, R. M. (1975). Effects of Need Achievement on the Job Performance- Job Attitude Relationship. Journal of Applied Psychology. 60 (6), 678-682
Straw, R. J. and HEckscher, C. C. (1984). QWL: New Working Relationships in the Communication Industry. Labor Studies Journal. 8 (3), 261-274
Tu, Q., Raghunathan, B. and Raghunathan, T. S. (2001). A Path Analytic Study of the Antecedents of Organizational Commitment of IS Managers. Information Resource Management Journal. 14 (3), 27-36
Venkatachalam, J. and Velayudham, A. (1997). Quality of Work Life: A Review of Literature. South Asian Journal of Management. 4 (1), 45-57
Wolberg, L. R. (1997). The Technique of Psychotherapy, New York: Grune and Stratton.