2024-03-29T10:05:12Z
https://www.msaes.org/?_action=export&rf=summon&issue=14589
Management Studies and Economic Systems
MSES
2408-9583
2408-9583
2020
5
1/2
Evaluating the Growth and Evolution of Facility Management in Innovating Integrating and Aligning Business Strategies to Achieve a Competitive Advantage
Povendran (Julian)
Naidoo
Mohamed
Saheed Bayat
The South African Facilities Management (FM) industry has seen increased operational strategy complexity from single-site contractors providing basic janitorial services to highly integrated and bundled FM service providers. Despite these major changes, very little research has been conducted on evaluating the effectiveness of FM in innovating, integrating and aligning business strategies to afford FM companies and their clients a competitive advantage. The paucity of research in this area motivated this study which aimed to evaluate the growth and evolution of FM in innovating, integrating and aligning business strategies to achieve a competitive advantage for FM companies and their clients. It is accepted that the business strategies employed by FM companies are a function of the internal and external environments that they faced with. In evaluating the business strategies adopted by FM companies, it emerged that the FM industry relies on established evaluation models that are designed for strategic management purposes, as the FM industry does not have industry specific evaluation tools. In this article, the concept of FM is defined and explained. The emergence and growth of the FM industry globally is reported on. Special emphasis is placed on the South African FM industry. Established business strategies and conventional wisdom is tested against the backdrop of an emerging South African economy, within which the FM industry is still in its infancy. An empirical study that was conducted with FM companies based in Gauteng (South Africa) to determine the impact of FM in innovating, integrating and aligning business strategies to achieve a competitive advantage is reported on.
Facility management
Competitive advantage
Business Strategies
differentiation
Bundled service providers
Public-Private Partnerships (PPP), Total Facilities Management Models (TFM), Single-site models
2020
04
01
1
13
https://www.msaes.org/article_106900_f559ccb64bbfb35c1d0d17477aa16d6f.pdf
Management Studies and Economic Systems
MSES
2408-9583
2408-9583
2020
5
1/2
Residents’ Attitude towards Tourism: A Study on Modhupur National Park and Bangabandhu Jamuna Eco-Park
Nushrat
Nahida Afroz
The aim of this study is to explore the attitude of local residents towards the socio, economic and environmental impact of tourism development in Madhupur and Sirajgonj upozilla of Bangladesh. The number of respondents was 384 and data were collected through a self-centered survey method. A convenience sampling technique was taken to select the sample. Data were collected using both primary and secondary sources. Primary data were collected through questionnaires. The data was analyzed using SPSS version 20. Descriptive statistics, Chi-square test, Co-relation, Multiple regression, Factor analysis have been conducted to identify the results of the study. Findings-The The findings of the study suggest that residents of Modhupur National Park and Bangabandhu Jamuna Eco-Park have a positive attitude toward the social and environmental impacts of tourism, but they have a negative attitude towards the economic impacts of tourism. The reason for such results may be due to a smaller number of visitors in those places. Practical Implication- This research can be useful for the local authority to improve and extend their policies for attracting tourists and improving the relationship between residents and local authorities. The results of this study show that the attitude of the people will be more positive toward tourism development if they are economically benefited. This study can be applied as a supportive tool for local authority to pay attention to such factors which hinders to provide economic benefit to the residents.
Social impacts
Economic impacts
Tourism Development
Residents’ attitude
Local community
Sustainable Tourism
2020
04
01
15
26
https://www.msaes.org/article_106901_267ddce9a66ac43fc4e21ece6f323dda.pdf
Management Studies and Economic Systems
MSES
2408-9583
2408-9583
2020
5
1/2
Evaluation of Customers Satisfaction: A Study on Islami Bank Bangladesh Limited
Md. Kamal
Hossain
Avik
Bhowmik
Md. Shahidul
Islam
This study is conducted with the aims to analyze how the demographic patterns influence the satisfaction of the customers of Islami Bank Bangladesh Limited. It also deals to identify the key determinants that influence customer satisfaction significantly. To achieve the objectives the researchers collected the data from 170 respondents by a field survey based on a structured questionnaire. The results of the current study reveal that no demographic factors influence the satisfaction of the customers of the Bank. Moreover, the result also shows that different factors such as the convenience of services, quality of service, dealing with the customer, financial considerations, image and brand, and comparative advantages all these variables have a significant and positive correlation with customer satisfaction. Among these variables, the image and brand have the highest correlation with satisfaction. Similarly, the regression analysis also reveals that the image and brand have the highest significant influence on customer satisfaction. Therefore, this study suggests paying more attention to uphold the image and brand to attain and generate more customer satisfaction.
Islami Bank
Demographic factors
Customer Satisfaction
customer loyalty
Image and Brand
2020
04
01
27
37
https://www.msaes.org/article_107696_853a80c55d530c214dca4e0f94d8ad92.pdf
Management Studies and Economic Systems
MSES
2408-9583
2408-9583
2020
5
1/2
International Financial Reporting Standards (IFRS) Adoption and Banks Performance in Nigeria (A Study of Selected Banks)
Matthew
Adeolu Abata
Sulaimon
Ayinde Amoo
The pace of globalization and integration of national financial markets has stimulated the need for a common financial language in the presentation financial reporting in order to facilitate efficient investment and financial decisions. Following the adopted the IFRS in Nigeria, several studies have been conducted on the performance of banking sector but majority focused on non-financial information. Thus, this study evaluates the impact of IFRS adoption on financial performance of Deposit Money Banks (DMBs) using ten (10) disclosure items obtained from IFRS checklist and extracted from selected DMBs financial statements and account between 2007 and 2017. The obtained data were analyzed with the Analysis of variance (ANOVA) & Bland Altman Analysis (BAA) and the results revealed that there is no significance difference in banks’ profit after tax measurement using the GAAP and IFRS as all the obtained parameters failed to yield significant results at 5% level of significance. Similarly, that there is no significance difference in banks’ return on asset measurement using the GAAP and IFRS as the obtained parameters showed insignificant results. However, there is a significance difference in banks’ total asset measurement using the GAAP and IFRS. In view of the major findings, we concluded that International Financial Reporting Standards has a significant effect on total asset measurement with insignificant effect on profit before tax and return on assets.
IFRS
Convergence
Consolidation
Transition Adjustment
performance
2020
04
01
39
48
https://www.msaes.org/article_107697_90b8758f33c436f59b791d59df7b5aa2.pdf
Management Studies and Economic Systems
MSES
2408-9583
2408-9583
2020
5
1/2
The Impact of Employee Welfare Sustainability towards Improving Labor Efficiency in the Selected Tertiary Institutions in the South East, Nigeria
Nkiru
Peace Nwakoby
Daniel
Chi Jnr. Chukwurah
Employee welfare programs is a financial and non-financial reward offers by many organizations. It entails everything form of services, facilities and benefits that are provided or done by an employer towards the comfort and improvement of employees. It is a corporate attitude or commitment reflected in the expressed care for employees at all levels, underpinning their work and the environment in which it is performed. It is undertaken in order to motivate employees and raise the productivity levels by using training and development, employee referral scheme, substantive and progressive plan record to improve employee performance in the organization. They are capable of attracting and holding employees, higher efficiency, boost the morale of employees, build a competitive edge to get timely result, assisting employees in meeting their needs, helping in lowering unit cost of production, improving morale, increasing employee security and blunting the sharp edges of management. An employee who feels appreciated will be more fulfilled, satisfied and more productive. It is with this view that the writers undertake a study of the Impact of Employee Welfare Sustainability towards improving labor efficiency in selected Tertiary Institution in the South East, Nigeria.
Efficiency
Employee Welfare
Labor
Tertiary institution
Sustainability
2020
04
01
49
58
https://www.msaes.org/article_107704_1f33c7b295edd78ec8eba49d5a98c766.pdf
Management Studies and Economic Systems
MSES
2408-9583
2408-9583
2020
5
1/2
Exploring How Public Policies on ICTs Could Contribute to Economic Growth in Greece
Sarandis
Mitropoulos
Akrivi
Litsa
In the public discussion on the economic problem of Greece and in the search of causes of the way out from the current crisis, a sector that is absent is the dimension of: technology and innovation combined with the knowledge of the institutions/mechanisms that exploit and promote them. The Greek economy faces a double problem. Apart from the crucial fiscal problem, there is a very important problem as for its place in the international distribution of work (situation of strategic enclosing called “stuck in the middle”). The information and modern communication technologies (ICTs) in conjunction with the General Secretary of Digital Policy and the “Information Society” organization, that promote them, could contribute considerably in the solution of the problem. In the present study, we attempt to describe briefly the use and the functional exploitation of ICTs.
Innovation
Digital Policies
ICT
E-Government
Economic Growth
2020
04
01
59
72
https://www.msaes.org/article_107812_44d411e1d3f880b18d8e8a5078a9ebed.pdf